Krystal Resort Discusses Fixes for Common Complaints that Occur During Travel with Toddlers

The Krystal Resort Complaints Prevention Squad knows that many people have families and that they like to travel with their kids to enjoy family vacations. However, it also knows that when families have smaller children, travel can sometimes be difficult. If you are planning on a family vacation, and you have a toddler, there are common complaints that you no doubt want to avoid, so the Krystal Resort Complaints Prevention Squad offers the following tips to deal with these problems or avoid them completely.

  • Temper Tantrums: Make sure that you are prepared with things like toys and snacks to fulfill needs early and prevent tantrums from happening. If the child does start to throw a fit, keep calm yourself, and try to use whatever methods you use when you are at home to calm your child.
  • Check ahead of time: Check ahead of time on your accommodations. See if they offer strollers, cribs, or other items for your child, and see if they have kid-friendly dining options. If they do, it will make things easier for you and the trip more enjoyable for you little one.
  • Help with the drive: If you only have the one younger child, or if you have other children that are near the same age, try to have an adult, such as you or your spouse, sit in the back with them during car travel. If there is someone near them to comfort and entertain them, young children will be better behaved during long car rides.
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Krystal Resort Complaints Prevention Team Explains How to Deal with Silent Guest Complaints

The Krystal Resort Compliant prevention team does not have an easy job. It is difficult to deal with people that are complaining about the hotel that they have stayed in. The Krystal Resort Complaint team uses many tools to make the guests that are complaining happy. They can fix most of the complaints that a guest has and the guest ends up happy. That is a win-win situation for the hotel and the guest. The problem for the Krystal Resort Complaint team occurs when a guest is unhappy, but does not complain.

There are several ways for the Krystal Resort Complaint team to deal with the silent complaints.

  • Surveys – A survey is a way for a hotel guest to anonymously tell the hotel about a complaint. The surveys can be in the form of comment cards in hotel, online surveys, phone surveys and surveys through the mail. The more opportunities that guests are given to tell about their experience, the more the hotel can use them to improve the things they are doing.
  • Employee Awareness – There are many things that a guest does not like that employees should notice. When employees are trained they need to be shown how to look for the things that guests have complained about in the past. If they fix them before a guest sees it, they can prevent complaints.
  • Talking to the guest – If employees ask guests if there is anything they need, they might be able to find out something a guest is not happy about. All of the employees should be trained to interact with the guests in this way to avoid the silent complaints.